Privacy Policy
COOKIES
HOW WE USE COOKIES
Cookies are very small text files that are stored on your computer when you visit some websites.
We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.
THE FOLLOWING IS STRICTLY NECESSARY IN THE OPERATION OF OUR WEBSITE
This Website Will:
- Remember what is in your shopping basket
- Remember where you are in the order process
- Remember that you are logged in and that your session is secure. You need to be logged in to complete an order.
The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).
HOW WE USE COOKIES
Cookies are very small text files that are stored on your computer when you visit some websites.
We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.
FUNCTIONAL COOKIES
This Website Will:
- Offer Live Chat Support (If available)
- Track the pages you visits via Google Analytics
TARGETING COOKIES
This Website Will:
- Allow you to share pages with social networks such as Facebook (If available)
- Allow you to share pages via Add This (If available)
DATA SHARING
This Website Will Not:
- Share any personal information with third parties.
WHAT TO DO IF YOU DON’T WANT COOKIES TO BE SET
Some people find the idea of a website storing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third party without them knowing. Although this is generally quite harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of that website. Find out more.
HOW WE COLLECT AND USE INFORMATION
This privacy statement describes how UM Products collects and uses the personal information you provide on our Web sites. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
Please contact us at support@bathmatedirect.com for any queries.
COLLECTION AND USE OF PERSONAL INFORMATION
- We collect the following personal information from you
- Billing/Financial Information such as credit card number, and billing address
- Contact Information such as name, email address, mailing address, phone number
WE USE THIS INFORMATION TO:
- Fulfill your order
- Send you an order confirmation
- Assess the needs of your business to determine suitable products
- Send you requested product or service information
- Send product updates or warranty information
- Respond to customer service requests
- Send you a catalog
- Send you a newsletter
- Send you marketing communications
- Respond to your questions and concerns
- Improve our Web site and marketing efforts
- Conduct research and analysis
CHOICE: OPT-OUT:
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at support@bathmatedirect.comINFORMATION SHARING:
We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us. We may also disclose your personal information as required by law such as to comply with a subpoena, or similar legal process. when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
If is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. to any other third party with your prior consent to do so.
LINKS TO OTHER WEB SITES:
Our Site includes links to other Web sites whose privacy practices may differ from those of DX Products Ltd. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.
SECURITY:
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can contact us at support@bathmatedirect.com
ADDITIONAL POLICY INFORMATION:
Our Web site includes Widgets, which are interactive mini-programs that run on our site to provide specific services from another company (e.g. displaying the news, opinions, music, etc). Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.CORRECTING AND UPDATING YOUR PERSONAL INFORMATION:
To review and update your personal information to ensure it is accurate, contact us.
NOTIFICATION OF PRIVACY STATEMENT CHANGES:
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
CONTACT INFORMATION:
You can contact us about this privacy statement by writing or email us at the address below:DX Products Limited,
Unit 1 Horbury Junction Industrial Estate
Caldervale Rd
Horbury
WF4 5ER
UK
Email: support@bathmatedirect.com
All orders only include the minimum required information for payment and fulfillment.
The company does not store your credit card number.
No use of our trademarks is allowed unless written authorisation is received by DX Products Ltd.
Information stored in our database includes customer names, addresses and unique identification numbers.
It is not permitted to sell using online shopping platforms (Amazon, Ebay etc) without prior written authorisation.
After the product has been shipped to a customer we store this data for up to 800 days unless a customer emails us at support@dxproducts.com and requests removal from the database. Note: this will void your warranty because it is necessary for the company to keep this data on hand in order to fulfill after sale service and warranty requirements.
When the warranty expires we delete all electronic order information but store printed receipts for 7 years in accordance with accounting legislation.